Refund policy
Bingo Returns and Exchanges Policy
At Bingo, we are committed to ensuring your satisfaction with every purchase. We accept returns and exchanges under the following circumstances:
1. Wrong Product Delivered
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If you receive a product that is different from what you ordered, please report it to us within 3-5 days of delivery.
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If you receive wrong product please report the issue to us on: hello@thebingoworld.com or on our number: +923020333973
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Weâll send you the correct product at no additional cost.
2. Product Arrives Damaged
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If your product arrives damaged or is not what you ordered, please report it to us within 3-5 days of delivery.
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To report an issue, contact our customer service team on: hello@thebingoworld.com or on our number: Â +923020333973
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Weâll send you a replacement product at no extra charge.
3. Exchange Process Policy:Â
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We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact our customer service at hello@thebingoworld.com or on our number: +923020333973
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Exchange requests must be made within 7 days of purchase.
4. Refunds
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We do not offer refunds unless the product is no longer available, in which case refunds will be processed within 5 working days.
5. Order Cancellation
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Orders can be canceled within 12 hours of placement.
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